I work with health professionals across many specialities, teaching them to use empathy and open hearted language in their clinics and meetings with patients or parents. I believe that the language used at diagnosis, or when delivering life shattering medical information, is vitally important and so often, used with devastating outcomes. I teach that using kind words and having empathy, is just as important as any medical therapy or procedure and that the difference between a powerless and empowered patient or parent, is determined by language. It is very exciting to see this attitude being used to great effect across many different areas of health care, and small changes being made which have huge impact on positive patient outcomes and practitioner wellbeing.

 

PREVIOUS SPEAKING HIGHLIGHTS

3 August 2014 NZIPP InFocus Conference Rotorua
16 August 2014 TEDx Auckland
27 January 2015 Ministry of Education Special Education Canterbury
4 May 2015 Ministry of Education Southland
25 June 2015 Leader to Leader workshop Aoraki Polytechnic Timaru Campus
2 July 2015 Perinatal Bioethics Symposium Dunedin
18 July 2015 MECA conference Dunedin
24-26 July 2015 Poss-Able Expo Sydney
23 September 2015 Waipuna Hospice Fundraiser Tauranga
29 February 2016 NZORD Rare Disease Day Celebrations Wellington
11 May 2016 Allied Health Leading the Change Conference Auckland
12 May 2016 Waikato Hospice Fundraiser Hamilton
20-22 June 2016 MC at NZIPP InFocus Conference Wellington
11 September 2016  Australasian Sonographers Association Queenstown
12/13 October 2016 Southern DHB Courage, Compassion and Innovation Forums
5 November 2016 PONZ Tauranga
18-20 February 2017 Hair Of The Dog Photography conference Brisbane
5 April 2017 South Canterbury Chamber of Commerce Innovate Conference, Geraldine, NZ
2-4 June 2017 Australasian Sonographers Association International Conference, Brisbane

UPCOMING SPEAKING EVENTS

15-19 June 2017 NZIPP InFocus Conference Wellington, New Zealand
20-22 September 2017 Ko Awatea APAC Forum Gold Coast
20-22 November 2017 Oceania Seating Symposium Rotorua, New Zealand

 

TESTIMONIALS

In the 25 years that I have been organising and involved with the ASA, yours was the best opening address I have ever seen. And we’ve had politicians and celebrities and all sorts of people. We look at medicine in a very narrow way, we label and categorise everything and everyone. It is so good to be reminded that there is another way of looking at things. Thank you!
— Andrew Martin- former President of the Australasian Sonographers Association
I am still in awe of the recent talk you gave me and my colleagues at the Courage and Innovation Conference for Southern District Health Board. I truly believe you have changed my clinical practice forever ... One small step at a time! You are amazing.
— Sarah Maley- Occupational Therapist NZ
“Rachel’s talk should be compulsory for all medical students!”
— - Dr Simon Rowley, Neonatologist Auckland District Health Board
Everyone loves your book! They find it original, moving, smart and beautiful. It works so well as counter-narrative to the medicalization of these kids.
— Josephine Johnston, Director of Research, The Hastings Center, New York.

are you HAVING A CONFERENCE and need an inspirational speaker? do you NEED your STAFF to practice open hearted language, for better patient outcomes?

Get in touch, I'd love to hear about your event and work with you to create a more caring health system.

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