Effective Communication strategies for better health results
Rachel and her partner Nathan, co-creator of this program, share practical exercises and immediately actionable strategies to develop skills that establish positive relationships between parents, patients and professionals, to achieve better health outcomes company-wide. This program will enable every participant to make positive changes in their own workplace. Your team will collaborate to unpack what health looks like in your organisation through the lens of parent/carer, patient and health professional. We’ll explore the humanity of your profession, developing communication skills and perspectives of care, and the solutions that best facilitate respect, trust, and kindness, throughout the diverse relationships within your health system.
This program has contributed to an increase in work enjoyment, reduced stress, a greater confidence to communicate difficult information, reduced costs of care, fewer complaints and a broader perspective of the parent/patient/health professional relationship and how to ensure it is an empowering one.