Effective Communication strategies for better health results

Half-day workshop, suitable for 10-20 people.



Rachel shares practical exercises and simple actionable strategies to rebuild the health language palette of both the patient, parent and the health professional, to an open hearted and empowered dialogue. Laced with stories from her own experiences and images from her photographic art book “Super Power Baby Project”, this workshop will enable every participant to make immediate positive social change in their own workplace. Your team will collaborate to unpack what health looks like in your organisation through the lens of parent/carer, patient and health professional.  The goal is to develop skills to establish positive relationships between parents, patients and professionals, to achieve better health outcomes company-wide.  We’ll explore the humanity of your profession, developing communication skills and perspectives of care, and the solutions that best facilitate respect, trust, and kindness, throughout the diverse relationships within your health system.

This program has contributed to an increase in work enjoyment, reduced stress, a greater confidence to communicate difficult information, a broader perspective of the parent/patient/health professional relationship and how to ensure it is an empowering one, reduced costs of care, fewer complaints.


We all know the power of effective communication in relation to better health outcomes and increased clinician satisfaction within the work environment. If your health service needs to improve how it communicates then don’t go past the work of Rachel Callander. Not only are you getting a professional you are getting someone with first hand experience.
— Claire Edwards, Speaker, Facilitator, Mentor
You rock!!
Nothing but positive feedback. Your workshop prompted so much in the way of deep reflective thinking and how we make it all more of a reality, so you hit the nail on the head from this perspective.
You have such a gift in cutting to the chase of what we are here for… all too often this can get lost, so thank you for being a “pathfinder”… maybe that could be your new job title?

I hope to be in touch again soon for the next bright idea.
— Martin Chadwick, Executive Director Allied Health, Scientific and Technical, Bay of Plenty District Health Board, NZ