Effective Communication strategies for better health results
Half-day workshop, suitable for 10-20 people.
Rachel and her partner Nathan, co-creator of this workshop, share practical exercises and immediately actionable strategies to rebuild the health language palette of both the patient, parent and the health professional, to an open hearted and empowered dialogue. This workshop will enable every participant to make positive changes in their own workplace. Your team will collaborate to unpack what health looks like in your organisation through the lens of parent/carer, patient and health professional. The goal is to develop skills to establish positive relationships between parents, patients and professionals, to achieve better health outcomes company-wide. We’ll explore the humanity of your profession, developing communication skills and perspectives of care, and the solutions that best facilitate respect, trust, and kindness, throughout the diverse relationships within your health system.
This program has contributed to an increase in work enjoyment, reduced stress, a greater confidence to communicate difficult information, reduced costs of care, fewer complaints and a broader perspective of the parent/patient/health professional relationship and how to ensure it is an empowering one.
Each participant will receive practical and useful tools and models, bundled beautifully in the workshop resource kit.